What is Moodle?

Moodle is a web-based course management system (CMS) sometimes known as a virtual learning environment (VLE). Moodle software helps professors, teachers, and trainers create and deliver effective online learning to students around the world.

Notre Dame College relies on Moodle for its campus-based courses, as well as its hybrid and online courses.  However, the College uses two versions of Moodle.  A fully campus-based classroom course uses Moodle, 3.0. This version of Moodle is hosted and supported by an IT team different from the one which hosts and supports the online and hybrid learning courses and programs.

It is customary for students taking online and hybrid (a blend of online and classroom) courses to use the Moodle version 3.2.2. Although there are similarities to the campus based Moodle environment, there are notable differences as well.  Online Moodle is hosted and supported by the Learning House.  If you need technical help, contact technical support. Email support@learninghouse.com or phone 800.985.9781.

Moodle for Online Students

Courses that do not meet on campus are considered fully online and can be accessed at http://ndc.learninghouse.com. Use your NDC username and password to access the courses.

Since fully online students may be located anywhere in the world, NDC has provided an additional Moodle portal for these students with access to enhanced technologic tools, such as virtual classrooms, through Adobe Connect.

 

 

Moodle for Online Students (version 3.22) Help

If you need assistance accessing or using Moodle, the guides below can help.

 

Older Moodle resources:

 

On-line Moodle and Adobe Connect Technical Support.

For online students, you can access live support online, anytime, anywhere, from the Moodle portal. You do not have to be logged in to use help services. Links to live support and the help center are in the top left corner of the Moodle portal homepage. Click the live support icon to be redirected to a live chat IT expert. Launching the help center will take you to a resource page where you can access help articles, phone support, email support and live chat support.

Moodle support helps students of both hybrid and fully online courses For IT support, follow the directions for your version of Moodle below.

 

On-line Moodle (and Adobe Connect) students:

A technical support specialist is available from 6:00 a.m. to midnight EST to respond to you via e-mail. E-mails received between 12:00 am and 6:00 am EST will be answered same-day after 6:00 am EST. Contact Technical support. Email support@learninghouse.com or phone 800.985.9781. This information can also be found on the Moodle portal in the top right corner.

For Adobe Connect support, email  jperry@learninghouse.com or phone p: 502.815.0637

 

On-Campus Moodle 3.0 students:

Contact Mike Kiec at mkiec@ndc.edu for IT support

 

Troubleshooting Steps for Moodle